Motorist Assurance Program Introduces MAP 2.0: Striding Forward

Motorist Assurance Program Introduces MAP 2.0: Striding Forward

Ask anyone to list the major keys to success in business, and you're guaranteed to hear, among others, the term "communication." Communication with the customer, communication within the shop, communication within the industry - it's all vital to running a successful business.

Ask anyone to list the major keys to success in business, and you’re guaranteed to hear, among others, the term “communication.” Communication with the customer, communication within the shop, communication within the industry – it’s all vital to running a successful business.

Over a decade of service to the auto repair industry, the Automotive Maintenance and Repair Association (AMRA) and the Motorist Assurance Program (MAP) have emphasized communication. MAP encourages communication with the consumer, which is vital to assessing problems in a timely manner, explaining a vehicle’s recommended maintenance requirements, promoting good will and increasing sales.

But communication is a two-way street. MAP has been listening and it has heard the industry’s call for the need for revisions in the program.

“MAP 2.0: Striding Forward” is the answer to that call. MAP 2.0: Striding Forward was introduced in January 2007 as an upgrade to the successful MAP program that had served the industry well for the previous 12 years. Most of the elements of the original program remain, but those no longer desired or warranted have been eliminated.

The major change is the replacement of the prior MAP Accreditation program, which was the major focus and cost center in the first version of MAP. With the new MAP Participation program, a portion of the revenue formerly received for accreditation will be replaced by a revision in the AMRA dues schedule.

With MAP 2.0: Striding Forward, participating service providers will receive the following benefits:

  • MAP/AMRA staff acting as advocate for industry among regulators, consumer groups and the media;
  • Maintenance Service guideline rationale/backup and updates;
  • MAP website with information for consumers and media;
  • Participating MAP facility decal;
  • MAP e-Newsletter to all members’ personnel, as requested;
  • News of legislative/regulatory activity, if any, in e-Newsletter;
  • Legislative/Regulatory requirements by state;
  • Education/training/testing curriculum for MAP shops;
  • Inspection/Check Sheets (optional – generic) in electronic form;
  • MAP UICS updates as developed and released/published;
  • Spanish/English glossary of key automotive terms;
  • MAP materials for use in promoting store/company;
  • One set of MAP UICS in printed form (individual owner shops);
  • Increased PR exposure in trade press;
  • Participating stores listed on MAP website, if requested;
  • Bi-annual release of MAP UICS in PDF form by download or CD;
  • Updates to MAP UICS and AMRA/MAP Maintenance recommendations;
  • Participation in UICS development and updating/revisions;
  • Company participation in committees to shape the industry standard(s);
  • VOTE to adopt UICS and Maintenance Service Recommendations; and
  • Company/member listing on MAP & AMRA websites.

Stores currently accredited by MAP will retain many of the benefits under the original program. With their renewal, and when their current accreditation expires, these stores will be brought under the new MAP 2.0: Striding Forward program and will become Participating Facilities.

For more information about MAP 2.0: Striding Forward, contact AMRA/MAP President Larry Hecker at (301) 634-4954, or by e-mail at [email protected].

You May Also Like

Mitchell 1 to Hold Shop Management Workshop in Orlando

Registration now open for two-day training event.

Registration is now open for Mitchell 1’s shop management workshop, scheduled for April 27-29 in Orlando, Florida. The workshop is designed to help professional service advisors and shop owners unlock the full potential of Manager SE and ShopKey management systems to improve efficiency and grow their businesses.

“Attendees will have the opportunity to learn new features, best practices and tips-and-tricks to leverage more of the workflow capabilities within their shop management systems,” said Tim McDonnell, Mitchell 1’s senior product marketing manager for Manager SE. “The sessions will also highlight new features, uncover strategies that attendees can use to maximize their efficiency with repair service opportunities and enhance their relationships with customers by way of expanded communications.”

Myers Tire Supply Announces New TPMS Programming App

The new app provides rapid programming in one tap.

Dorman Launches New Repair Solutions

Among the new releases are Dorman OE FIX repair solutions designed to help save time, money or increase reliability.

Opus IVS Announces Launch of Free Training Series

Seminars and coursework focused on advanced vehicle technologies for those wishing to advance their skills.

Autoshop Solutions Partners With Turnkey Marketing

Both companies only focus on the automotive aftermarket and have the same goal of keeping those bays full.

Other Posts

NRS Brakes Launches Brake Pads For Ford F-150 Lightning

The brake kits cover both front and rear applications for almost 1.6 million vehicles covered.

AP Emissions Releases January New Part Number Update

The release includes direct fit EPA converters covering more than 6.6 million vehicles in operation.

GRI Receives US DOT Certification For Safety

GRI tires will now incorporate the DOT code emboss on its side walls.

.01 Micron Superstar Filter

The .01 Micron SuperStar Filter includes a differential pressure gauge and comes with mounting brackets.