By Joe Marconi
As business owners, we often get caught up in the numbers of the business. I am not suggesting that the numbers are not important. Shop owners need to understand all the financial aspects of business. But a business, just like any team, will reach high levels of success if the organization has the right people in place, pays attention to all the details, and creates an environment where the focus is on team spirit and achieving the personal best of each individual.
With this strategy, the numbers (the score), will take care of themselves.