Federated recognizes the difficulty in trying to keep pace with constantly changing technology in the automotive industry. Federated links technicians to self-study courses as well as local and regional training seminars. This allows the technician to set the pace of their educational program.
By clicking on to Federated’s website, www.federatedautoparts.com, you can link to Federated’s training support network, which is designed to improve service-bay efficiency and enhance the productivity of your technicians. With Federated’s training support program, you can focus your training dollars to best suit your business needs.
There are numerous benefits associated with Federated’s training program including the Technician Career Development Program, which determines a technician’s current skill level and provides ASE mini assessments. Also available are professional hands-on regional courses sponsored by the local Federated WDs and jobbers.
Besides the training program, the Federated Car Care Center Program leads the list of innovative programs that Federated has developed to support the professional automotive technician with the tools needed to win in today’s competitive marketplace.
Federated’s exclusive state-of-the-art Installer Business Management System (IBMS) allows professional automotive technicians the speed and accuracy of electronic commerce through its connection to Federated jobbers.
Federated IBMS features include:
• Inventory control;
• Electronic parts catalog and ordering;
• Labor guide;
• Job estimating;
• Appointment scheduling;
• Customer follow-up; and
• Accounts receivable management.
In addition, Federated provides a Federated consumer charge card program, nationwide warranty, co-label cabinet programs, signage and identification incentives, comprehensive marketing supplies and an award-winning Internet site.
Federated’s website also provides a “Quality Brand Names” link, which lists the many product categories offered by Federated. Engine and drivetrain, paint and body, lighting, and brakes and chassis are a few of the many part categories Federated carries. The link gives the user the option to research different brands by connecting them to the manufacturer’s home page.