2020 Editions Archives - Brake & Front End

What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

2020 Editions

Nissan CVT Clutch Point Relearn Procedure

By Brake and Front End Staff Sep 30, 2021

2020 Editions

Slow or Sluggish Oxygen Sensors

By Andrew Markel Aug 31, 2021

Advertisement

2020 Editions

Exhaust Manifold Leaks Cause Issues For The Oxygen Sensors

By Andrew Markel Aug 20, 2021

2020 Editions

Bathrooms And Windshields – Best Lessons Take Years To Learn

By Andrew Markel May 20, 2021

Advertisement

2020 Editions

Scan And Scope Diagnostics For The Undercar Technician

By Andrew Markel Jan 4, 2021

2020 Editions

Electric Power Steering Evolution

By Andrew Markel Dec 30, 2020

Advertisement

2020 Editions

Brake Lines: What Is The Right Solution?

By Andrew Markel Dec 28, 2020

2020 Editions

Air Ride: 1997-2011 Crown Vic

By Andrew Markel Dec 21, 2020

Advertisement

2020 Editions

Brake Job: 2018-Current Honda Odyssey

By Andrew Markel Dec 14, 2020

2020 Editions

Alignment Specs: 2009-2013 Subaru Forester

By Andrew Markel Dec 10, 2020

Advertisement

Page 1 of 1112 3 4 5 Next ›Last »

Connect