S.O.S. Podcast – How Much Is Your Time Worth?
The most important investment you can make is in something you’ll never have enough of or ever get back.
Training – What’s Needed, What’s New & What’s Next
There are only two ways a manager can impact an employee’s output,” said Andy Grove, who was CEO of Intel. “Motivation and Training. If you’re not training, you’re only doing half your job.” Talking Shop With Shop Owner – sponsored by AAPEX 2021 – is here to help you do the WHOLE job.With all of
S.O.S. Podcast – Choosing What You Need When Offered It All
There’s nothing more exciting – or intimidating – than an all-you-can eat buffet. Everything you could possibly want is waiting for you. Choose wisely and you’ll enjoy the experience- choose poorly and it will ruin your (and everyone else’s) evening. Similarly, today’s Shop Management Systems seemingly offer an often overwhelming amount of features. What’s best
AMN Drivetime With Auto Care’s Bill Hanvey (Podcast)
In this latest episode of AMN Drivetime with Bill Babcox, we hear from Bill Hanvey, president and CEO of the Auto Care Association. In this rich and candid conversation, Hanvey not only shares a little bit about the leaders and mentors who “took a chance” on him at the start of his career, but also
How The Aftermarket Benefits From The Microchip Shortage
The global microchip shortage has the power to disrupt nearly every consumer purchase, from computers to TVs to refrigerators. But the automotive industry may be the most visible victim of the chip shortage. Drive by any new car lot and you’ll see that supply just hasn’t been able to keep up with demand. ShopOwner editor
AMN Drivetime With NTN’s Kevin Judge (Podcast)
Kevin Judge, vice president of sales and marketing at NTN Bearing, started his journey in the industry without even knowing what a shock absorber was. With the help of his mentors and connections within the industry, Judge was able to work his way up and gain experience that he can now share with young professionals.
S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches
Contactless payments can make your customers comfortable – and make your finances more secure.
AMN Drivetime With The Group’s Larry Pavey (Podcast)
In Episode 6 of AMN Drivetime with Bill Babcox, Bill sits down for a chat with Larry Pavey, industry veteran and current CEO of the Automotive Parts Services Group (The Group). Having spent most of his life in the automotive aftermarket – from an early start delivering auto parts to his decades leading some of
S.O.S. Podcast – Employee Reviews Don’t Have To Be Scary
Employee reviews can actually be beneficial to your shop’s growth. This podcast episode is presented by Protractor.
Can You Keep Up With Technology and Business Changes?
Hey, what’s new? Ask that question these days any you’re likely to get a wide assortment of answers. Business continues to change at a dizzying pace – from technology in the car to technology in the shop. It may be no surprise that some shop owners and service advisors find it difficult to keep up.
S.O.S. Podcast – Don’t Be Intimidated By Digital Inspections
DVIs provide a “team mentality” to your techs and customers. This podcast is sponsored by Shop Boss.
AMN Drivetime: Schaeffler’s Eric Steinbecher (Podcast)
One might think working at Porsche would be the pinnacle of any car lover’s career, however Eric Steinbecher, president Automotive Aftermarket – Americas, Schaeffler, says it is the automotive aftermarket that he wishes he had found sooner. “Everyone who works in the aftermarket knows that you get addicted – addicted to the industry and to
