Trolling ASE Certifications Keyboard Warriors Unite!
When you go to any comment section or forum online where the topic is ASE certification, you see some very interesting opinions from technicians. While most are positive, you do get some trolls.
Differentiating Your Shop With A Unique Brand Promise
So what separates a good shop from a great shop? There are many answers to that question. Is it location, training, techs, management? These are just a few, but one thing is certain: If a shop owner doesn’t concentrate on branding, all that other work and planning won’t matter.
Honesty, Service And Integrity: The Details That Matter Most To Customers During The Vehicle Service Process
This probably doesn’t come as news to you, but every new customer who walks through your doors comes preloaded with trust issues. They have already been betrayed by their car and probably also by the dealer at one time or another, and they expect you to be the latest one to disappoint them.
Don’t Be A Parts Swapper! Improve Your Scope Skills
Over the past 25 years, the scope has evolved. New scopes are faster, easier to use with more automated features to capture waveforms faster. But, they all do the same thing since the 1960s, graphing voltage over time. As every year has passed, they have become faster and more intelligent on setting up scales and triggers automatically.
Monitoring Employees: Staying Within Legal Boundaries
In this article, we are going to discuss the steps you should take to stay within the legal boundaries if you’re checking in on your employees.
The Race of Two Worlds: 1971 Questor Grand Prix
BRAKE & FRONT END, March 1971: In 1971, Formula 5000 in the U.S. was a direct rival to Europe’s Formula One. The Questor Grand Prix pitted the purpose-built 3.0L racing engines against 5.0L stock-block pushrod engines in very similar chassis. This non-championship race attracted 38 cars due the generous prize money.
Training Your Techs Reduces Turnover And Will Help Take Our Industry To The Next Level
How do we train our employees, increase their capabilities and retain them after we have invested our precious resources? In order to do that, we need to understand why we train and define how to make it work for us for the long-term.
Forget Rolling Back Prices — Focus on Taking Care of the Customer
The answer is simple: People frequent businesses where they feel employees come to work with a genuine desire to serve their best interests.
Colorado High School Students Get By With a Little Help From Their Friends
Starting with 16 students, Sprague announced to the very first Wheat Ridge STEM Engineering Team that they were going to build a car and compete in the Shell Eco-marathon, which challenges student teams across the globe to design, build, test and drive ultra-energy-efficient vehicles.
Smile, You’re On Dash Cam
The price for a decent dash cam is less than $100 these days. These devices can capture hours of video and audio that can document a crash or an act of vandalism. But, a dash cam can also be used to capture a technician working on or test driving a vehicle.
How Accurate Are Reviews?
According to some surveys I’ve seen, over 80 percent of the buying public relies on reviews as a way to determine if a product or service is a worthwhile investment. The problem is that it can be difficult to tell when those reviews are a true depiction of the business or product and when they’re
Do You Want To Sleep In The Bed You’ve Made?
In this industry, it’s easy to get caught up in the parking lot full of cars that need service or worry about the diagnostic training that the next generation of vehicles will require. But if you won’t take the time to be thorough with the basics today, how can your customers trust you when they need that $3,000 head gasket replacement tomorrow?
