California Regulators Shut Down Five Automotive Repair Shops

California Regulators Shut Down Five Automotive Repair Shops

The California Department of Consumer Affairs and Bureau of Automotive Repair recently suspended the operations of five Purrfect Auto Service shops after numerous consumer complaints. The shops will remain closed for 60 days and face the possibility of being permanently shut down by the state.

The California Department of Consumer Affairs and Bureau of Automotive Repair recently suspended the operations of five Purrfect Auto Service shops after numerous consumer complaints. The shops will remain closed for 60 days and face the possibility of being permanently shut down by the state.

Below is the article as it appeared on The Sacramento Bee website.

California regulators suspend five Purrfect Auto Service registrations

By Mark Glover
Published: Friday, May. 21, 2010 – 12:00 am

State officials, tipped off to alleged consumer fraud late last year, on Thursday (5/20) shut down four local auto service shops.

The California Department of Consumer Affairs and Bureau of Automotive Repair suspended the automotive repair dealership registrations of four Purrfect Auto Service shops in the area and one in Fairfield.

Under terms of the interim suspension order, BAR officials said the shops effectively will be shut down for 60 days, pending presentation of evidence to the director of consumer affairs.

The shops face the possibility of permanent closure by the state. They have the right to contest the charges at an administrative hearing.

The closed Purrfect Auto Service shops are at 9701 Folsom Blvd., in Sacramento; 2344 Sunrise Blvd., in Rancho Cordova; 525 Cirby Way in Roseville; 6800 Fair Oaks Blvd., in Carmichael; and 2525 North Texas St., in Fairfield.

Following multiple consumer complaints, BAR said it began an investigation in December and subsequently found instances of the shops charging for parts or services that were not needed and in some cases not provided, making false or misleading statements and "departure from accepted trade standards."

The state investigation included BAR using undercover vehicles to gather evidence of alleged violations. In addition, BAR said it obtained declarations from seven former employees regarding the business practices of the shops’ owner, Alabani Inc., which has a Sacramento office.

Attempts to reach officials of Alabani Inc. and Purrfect on Thursday were unsuccessful.

The Purrfect Auto Service website bills the company as a franchised business with nearly 100 sites in California, Nevada and Arizona. Each location, the site said, is independently owned and operated.

"Maintenance services have become an increasingly important market for the automotive repair industry," said BAR Chief Sherry Mehl. "Unfortunately, it is also an area where consumers can easily fall prey to deceptive business practices."

To read this article on The Sacramento Bee website, visit http://www.sacbee.com/2010/05/21/2766628/california-regulators-suspend.html.

You May Also Like

FCS Introduces 42 New Numbers in May

Complete strut assemblies, shock absorbers, shock absorber assembly kits and suspension struts for popular VIO applications are included.

FCS Automotive announced the release of 42 new numbers in May, including:

8 Complete Strut Assemblies (936,389 vehicles in operation)

6 Shock Absorber Assembly Kits (2,696,801vehicles in operation)

16 Shock Absorbers (6,245,071 vehicles in operation)

12 Suspension Struts (2,135,974 vehicles in operation)

Philips Ultinon Drive 5000 LED Lightbar Line Expands

Lumileds has expanded the Philips Ultinon Drive 5000 series to include eight models.

DMA Adds New BrakeMaster Coverage

New coverage for Ford and Chevy includes popular pickup trucks and SUVs.

Akebono Expands Severe Duty Disc Brake Pad Kits

Akebono said it expanded its severe-duty ultra-premium disc brake pad line by 14 new part numbers.

GSP Releases New CV Axle Part Numbers

GSP said 14 new CV axle part numbers are in stock and ready to ship.

Other Posts

BCA Bearings Unveils 2024 Endless Summer Promotion

The Endless Summer promotion runs from May 1 through June 30, 2024.

PRT Launches 30 New Complete Strut Assemblies

The new items represent more than 10 million vehicles in new coverage, PRT said.

RNR Tire Express Hosts Mother’s Day Giveaway

The eighth-annual event promises $100,000 in prizes, as well as a brand new 2024 Buick Encore for one select nominee.

Brand Refresh for Tires Plus, Hibdon Tires Plus Begins

Logo updates include a single-color tire mark; a logo palette comprised of Tires Plus yellow, black and red; and refined typefaces.