Precision is Key to Success
Precision Incorporated: The Facts Owners/Consultants: Mike and Chris Klinger Locations: Tucson, AZ Shop Stats: 4,000 square feet, 9 bays, 9 lifts Employees: 1 service manager, 1 parts manager, 2 service advisors, 6 technicians Recognition by Phoenix-based dealer Showcase Honda as its single largest purchaser of Honda genuine parts in the state of Arizona is a
Customer Service is Key at Stephens Automotive
In business for almost 10 years, Joe Stephens puts his customers first. Quality repairs keep them coming back – and telling their friends and family. For Illinois shop owner Joe Stephens, it’s not just about fixing cars. His goal is to not only provide his customers with quality repairs, but to educate them as well.
Keeping Hondas Original is Jason’s Automotive’s Specialty
When it comes to advertising, Jason Abbott does it all: TV commercials, mailers, phonebook listings, newspaper and local school event sponsorships. And for this independent repair facility in Tujunga, CA, it works. “I’m the busiest shop around here,” says Abbott, who co-owns Jason’s Automotive Specialty Shop with his wife, Roxanne. “Even when times are real
Mending Hondas and Acuras with Quality OEM Parts
ho will pass along the news of their good experience. “There are very few things we use that aren’t factory,” Dan says, adding that their association with the local Honda dealership helps attract business. “We sell the jobs by pushing OEM parts. There are rare instances where we’ll offer a customer something that’s not an