With brakes, quality should always win out over price. In our May 1962 issue, this dramatic advertisement reminded shop owners that just because brake linings looked good and were priced attractively, there really is no substitute for quality, and encouraged them to be both competitive and responsible.
As easy as it is to TALK about customer service, actually offering it is NOT automatic.
Good customer service is essential for any business, but it is particularly critical for automotive repair shops.
For most people, their vehicles are their primary mode of transportation, and they depend on them for daily activities such as work, school, and errands. Therefore, when a car needs repairs, customers expect to receive excellent customer service to ensure that their vehicles are in good hands.
Converters are still being stolen at record rates.
Here are some of the wackiest rules you might not have heard about in Driver’s Ed.
Looking forward to the next 22 years, it is clear the pace of change is only going to accelerate.
Work together as a team to succeed.
Hydroboost brake systems are self-bleeding if there is no other problem in the system.
Here’s why charging more for brake jobs keeps customers coming back.
Regenerative braking is a hybrid’s first choice for braking.
The gold standard of brake noise testing is the Society of Automotive Engineers J2521. Sponsored by Akebono Brakes.
