ACDelco is rewarding technicians and aftermarket service centers for making the commitment to enhance their skills through ACDelco training. The ACDelco Technician Training Recognition Program awards technicians with a special medallion for each core ASE training path he or she completes.
“Technicians and service centers that go the extra mile to provide service expertise to their customers deserve to be recognized,” said Dale Tripp, manager of ACDelco aftermarket training. “In this business, training is a vital investment for keeping technicians engaged and growing your customer base.”
The ACDelco Technician Training Recognition Program is open to members of ACDelco’s Professional Service Center, Regional Service Center and Key Fleet Repair and Maintenance programs. It gives technicians the opportunity to increase their knowledge and skills in each of the core automotive ASE areas. These ASE areas are represented on a training path, each of which includes about 40 hours of a combination of Web-based and face-to-face training.
The combination allows participants the opportunity to complete a portion of the training online – 24/7, at their convenience – and the other portion in the classroom, while networking with an experienced instructor and other skilled technicians.
The training path courses represent the latest automotive technologies. Ten available training paths offer technicians the ability to achieve their “specialist” status:
• A0 – Alternative Propulsion
• A1 – Engine Repair
• A2 – Automatic Transmission/Transaxle
• A4 – Suspension and Steering
• A5 – Brakes
• A6 – Electrical and Electronics
• A7 – Heating, Ventilation & Air Conditioning
• A8 – Engine Performance
• A9 – Light Duty Diesel
• A10 – Body Electrical and Communications
The paths also contain a professional – or elective – portion, of which participants can choose which courses to complete.