AAPEX 2020 Tech Of The Year Known For Perseverance, Hard Work

AAPEX 2020 Tech Of The Year Known For Work Ethic

Norm Schultz, of Interstate Auto Care, Madison Heights, Michigan, was named the inaugural AAPEX Technician of the Year.

Norm Schultz, the AAPEX 2020 Technician of the Year, is ASE Master Certified, works 50 to 60 hours a week, gets a minimum of 40 hours of training per year and credits his success to perseverance and the school of hard knocks.

Schultz works for Interstate Auto Care, Madison Heights, Michigan. He is described as the epitome of professionalism and dedication, with an exceptional work ethic, as well as a sense of pride in his workmanship.

He is master certified in auto and light truck and medium and heavy truck, and regularly uses industry resources, including Identifix and iATN, for repair and diagnostic information and to network with other seasoned technicians. He has full discretion to source new diagnostic equipment and tools, and to schedule online and offline training for himself and his crew.

Although Schultz has a long commute to work each day, he has helped countless customers in their time of need, such as staying late on Christmas Eve to put a vehicle on the road for a stranded family.

Schultz says he chose to become an automotive technician to work on one of the most complicated consumer products around. He enjoys the challenge of finding solutions to a problem and the pride that he gets in sticking with it until he figures it out.

Interstate Auto Care has been his place of work for 12 years, but more importantly, it has become his second family, and he takes great pride in the team he works with on a daily basis.

The inaugural AAPEX 2020 Technician of the Year award was presented during the Virtual AAPEX Experience in early November. The new award recognizes and elevates the essential services that technicians provide to keep the motoring public on the road, even during times of crisis.

The Virtual AAPEX Experience served as the hub of training, insights and connections for the more than $1 trillion global automotive aftermarket industry. It featured instructor- and exhibitor-led training, product and equipment demos from industry suppliers, the New Product Showcase, and opportunities to connect one-on-one with exhibitors to talk products and conduct business. AAPEX 2021 will return to the Sands Expo and Caesars Forum Conference Center in Las Vegas, Tuesday, Nov. 2 through Thursday, Nov. 4.

You May Also Like

Mitchell 1, ASE Present 2022 Technician of the Future Award

Nathanial “Nate” Nie of Mission Viejo, California, was named the 2022 Mitchell 1 / National Institute for ASE Technician of the Future.

Nathanial “Nate” Nie of Mission Viejo, California, was named the 2022 Mitchell 1 / National Institute for Automotive Service Excellence (ASE) Technician of the Future during the ASE Board of Governors Meeting and Technician Awards banquet held recently in San Diego, California.

“We congratulate Nate on being named the 2022 Technician of the Future,” said Nick DiVerde, senior marketing director, Mitchell 1. “His accomplishments thus far have demonstrated his commitment to excelling as an automotive technician and we know he will continue to be successful as he journeys down his career path.”

Schaeffler Group Releases Series of LuK TSBs

In conjunction with its REPXPERT service brand, Schaeffler provides technical tips and service information for LuK products.

GB Remanufacturing Releases 2022 Year in Review

The GB Reman 2022 Year in Review is available for download.

Survey Shows Greater Trust in Service Professionals

More than 70% reported increased levels of trust in repair shops and/or service technicians.

SMP Closes the Year with 214 New Part Numbers

SMP says it is committed to providing replacement parts for hybrids and EVs through its Standard and Four Seasons brands.

Other Posts

NRS Brakes Adds 18 New Part Numbers for Multiple Models

According to NRS, these additions cover around 11.7 million vehicles.

ASE Offering Options for Testing and Recertification

ASE offers three testing options for service pros – in-person testing; the ASE renewal app; and ProProctor remote testing.

Bosch Releases Hydro-Boost Power Brake Assemblies

Hydro-Boost Power Brake Assembly now available to independent repair shops and DIY’ers.

Akebono Expands EURO Ultra-Premium Disc Brake Pad Kits

Company increases coverage by over 640,000 vehicles.