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Proactive National Car Care Month Plan Could Lead To More Business

As gas prices continue to drop, ­consumers will have a few more dollars in their pockets to spend on essentials, like vehicle repair and service. Getting customers to spend some of those dollars in your shop should be one of your goals this spring. With...

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Do Training, Technology And Parts Sourcing Issues Keep You Up At Night?

We often hear that the things that keep shop owners awake at night pertain to profitability, productivity, training, keeping up with technology, shop operations/expenses and parts quality/availability. This month, we hear directly from one of your...

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Top 10 Automotive Repair Shop Pet Peeves

No two days are the same for the owner of a repair shop. Every day brings its unique set of challenges to overcome, but, for the most part, the day progresses along and one day passes to the next. But, there are those occasions when certain daily activities...

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Engine Coolant Temperature Diagnostics

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Volkswagen: Parking Indicator Sounds Off with No Obstacle

Customer complains that the parking assistance issues warning sounds for both the front and/or rear of vehicle with no obstacle in range. Water intrusion into sensor holders is causing corroded plug contacts and sensor electrical pins, which results in...

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Volkswagen: Unnecessary Electric Coolant Fan Replacements

Model: 2006 Volkswagen Jetta Sedan Customer concerns of “electric coolant fans continue to run after the ignition is switched off” are resulting in unnecessary coolant fan replacements. It is considered normal operation for the electric coolant...

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Know the Specs for Your Social Media Accounts

By now, we should be well past the things I heard as recently as two years ago: “Social media is just a fad,” “No one will follow a (repair) shop on Facebook” and “I don’t care what you had for dinner, and I’m sure you don’t care where...

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MAHLE Service Solutions' New R1234yf Recovery Machine Named 'Best Use Of Technology' At MACS 2015

The ArcticPRO ACX1280 machine from MAHLE Service Solutions received the “Best Use of Technology” new product award at the 2015 Mobile Air Conditioning Society (MACS) Worldwide Trade Show. The award was selected by an impartial panel of automotive...

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Bartec Updates Tool Software

Bartec USA released its next tool software update for its range of TPMS tools. This latest tool software release integrates TIA’s TPMS Relearn Chart into Bartec’s TMPS software. “The TIA Chart is a must-have for any back shop whether general...

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Ford: Smoke From Vehicle When Starting

Vehicle: 2005 Ford Taurus SE, 3.0L Complaint: The customer says smoke comes from vehicle when starting. Cause: Confirmed the customer’s complaint and found smoke coming from the vehicle when the engine was started. Inspected the vehicle and found...

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R-1234yf Safety Procedure Checklist

Remember that R-1234yf is only mildly flammable. To become flammable, the mixture of air and refrigerant in a closed area like a vehicle cabin would need to be between 6.5% and 12.3% of the chemical vapor. This mixture must then experience a significant...

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Refrigerant Revolution: What R-1234yf Means for Service, Equipment, Safety

The new R-1234yf refrigerant is more than just a new jumble of numbers and letters on a label. For your shop, R-1234yf means several new procedures, a certification and new equipment in order to properly handle these new systems. Why the difference...

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Home Chassis Tech Tip: Acura MDX Suspension May Pop, Clunk or Thump

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A 2001 Acura MDX owner may complain of front-end noises. There are three distinct noises that may come from the front suspension:
1. A sharp metallic pop, usually heard when accelerating or braking;
2. A clunk, usually heard when driving through dips in the road; and
3. A thump, usually heard when driving over rough roads.

Each of the three noises has a different probable cause. Symptom 1 is caused by insufficient clamping force of the lower arm to the subframe. Symptom 2 is caused by the front damper spring coil contacting the end of the spring. Symptom 3 is caused by faulty front dampers.

Based on the diagnosis of the vehicle’s specific symptom, torque the lower arm mounting bolts, install spring silencer tube sections, or replace one or both front dampers as needed.
Symptom 1: From VIN 2HNYD1…1H500001 thru 2HNYD1…1H517450
Symptom 2: From VIN 2HNYD1…1H500001 thru 2HNYD1…1H530609
Symptom 3: From VIN 2HNYD1…1H500001 thru 2HNYD1…1H521466

PARTS INFORMATION   
• Procedure B: Spring Silencer Tube: PN 52442-S0X-A01   
• Procedure C: Left Front Damper Unit: PN 51606-S3V-A04
• Right Front Damper Unit: P/N 51605-S3V-A04

Repair/Diagnostic Procedure
Perform the appropriate diagnosis based on the customer’s complaint or the symptom you hear during the testdrive.
1. Sharp metallic pop: Drive the vehicle in a full-lock turn (right or left), at about 2 to 3 mph, and apply the brakes hard. Then accelerate again to about 2 to 3 mph. Repeat this several times. If you hear a sharp metallic pop, go to REPAIR PROCEDURE A.
2. Clunk: Drive the vehicle through a dip or over a speed bump. If you hear a clunk, go to REPAIR PROCEDURE B.
3. Thump: Drive the vehicle on a choppy or washboard road. If you hear a thump, go to REPAIR PROCEDURE C.

REPAIR PROCEDURE A
Without removing the bolts, loosen the lower arm rear mounting bolt on each side. Torque the bolts to 90 lb-ft (122 N.m). The torque value above applies only to lower arm mounting bolts that have not been removed. If the mounting bolts are removed, they must be replaced and torqued to manufacturer’s specifications. All replacement mounting bolts are wax-coated to ensure proper clamping force. Test drive the vehicle as described in step 1 of diagnostic procedure to confirm the repair.

REPAIR PROCEDURE B
1. Raise the vehicle on a lift.
2. Wipe off the top section of the front damper springs with a shop towel, then clean the same section with isopropyl alcohol.
3. Cut the spring silencer tube in half with a utility knife or scissors.
4. Carefully pull down on the spring just enough to insert the spring silencer tube section onto the coil below the end of the spring. Position the spring silencer tube about 1 inch (25 mm) past the end of the spring. Repeat this step to install the other section of silencer tube onto the other front spring.
5.  If necessary, carefully pry between the spring coils with a short-handled screwdriver to ease installation of the tube sections.
6. Test drive the vehicle as described in step 2 of diagnostic procedure to confirm the repair.

REPAIR PROCEDURE C
1. Inspect the two front dampers.
a. If a damper is leaking fluid, replace it.
b. If the dampers show no signs of leakage, replace only the damper that thumps.
2. Check the front wheel alignment.
3. Test drive the vehicle as described in step 3 of diagnostic procedure to confirm the repair.

Courtesy of ALLDATA

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